To the students:

These Terms and Conditions provide important information regarding enrollment. We kindly ask that you read them carefully before considering admission or submitting your enrollment application. By proceeding with enrollment, you confirm that you have read, understood, and agreed to comply with these terms.
 

1) About the Company

Name: DCEC Nihongo Center / Teszara INC.

President: Deej Sanchez

PH Office: Ayala Triangle Gardens Tower 2,Level 6, Paseo de Roxas cor Makati Avenue, Makati City, Metro Manila 1226, Philippines + 639175571528

JP Office: 18th Floor Ebisu Garden Place Tower, 4-20-3  Ebisu,  Shibuya-ku, Tokyo 150-6018 +81367096038

Business Hours: Mondays to Fridays, 13:00 - 22:00

2) About the teacher

Our teacher is a bilingual Japanese speaker whose native and official language is Japanese (Nihongo). They have completed teacher training and are also proficient in English, allowing them to effectively guide students throughout their learning journey.

3) Class Cancellation and and Attendance Policy

3.1) Advance Notice of Absence

Learners are requested to inform the school of any absence no later than 20:00 on the day before the scheduled lesson.

• If one or more learners notify the school in advance but at least one learner is still able to attend, the class will proceed as scheduled. The lesson will be recorded and made available to absent learners. No make-up class will be provided.

• If all learners notify the school in advance that they will be absent, an alternative task with reference material/s may be assigned. The lesson will be considered conducted. This procedure also applies if at least one learner was expected to attend but suddenly informs of their absence, resulting in no attendee.
   

3.2) Same-Day or Late Notice of Absence

Regular Group Classes
 

• If one or more learners notify the school after the deadline (20:00 on the day before the lesson), but at least one learner attends, the class will proceed as scheduled. As a courtesy, the lesson may be recorded and shared with absent learners. No make-up class will be provided.

• If all learners are absent and notification is received after the deadline, the lesson will be considered conducted. No make-up class or alternative task will be provided.
   

3.3) School-Initiated Cancellations

If the school is unable to conduct a lesson due to circumstances attributable to the school, a make-up lesson or an extension of the course period will be offered. However, in the event of force majeure, including but not limited to natural disasters, major transportation disruptions, power outages, internet service interruptions, or other events beyond the school's reasonable control, make-up lessons will generally not be provided.

​

3.4) Notification of Absence
Absence notifications may be sent via:

SMS: +63 917 310 2760

Email: dcecnc@delacruz-jp.com​
 

4) Payment method

As a general rule, we kindly request that the tuition fee—whether paid in full or on a monthly basis—be settled at least one week prior to the start of the course.
For monthly payments, please ensure that payment is made one week before the start of the next month or next set of sessions (four sessions per monthly payment).

A proof of payment is required each time a payment is made. 
In the absence of proof of payment, your status will remain as unpaid.
Kindly send proof of payment to dcecnc@delacruz-jp.com.

 

5) Outputs
Learners may be required to complete certain projects or outputs as part of the course. A consent form will be provided to inform learners about the potential use of these outputs, including the possibility of them being posted on our online platforms.

Learners have the option to grant or withhold consent, and their decision will be fully respected.

6) Online Class Guidelines

6.1) Learner Conduct
Learners are expected to adhere to high standards of behavior. Actions contrary to social morals—including causing disturbances to fellow students, instructors, or others; engaging in sexual harassment or violent behavior; disrupting business operations; or conducting unauthorized business activities on behalf of our company/school—are strictly prohibited. Any violation of this policy may result in expulsion from the institution, and in such cases, tuition fees and other payments will not be refunded.

Furthermore, the institution assumes no responsibility for conflicts between students or any incidental damages that may arise.
 

6.2) Online Class Behavior Guidelines

To ensure a productive and respectful learning environment for all participants, we kindly ask that learners observe the following online classroom expectations:

1. Keep Cameras On: Learners are encouraged to turn on their cameras as much as possible to promote engagement and effective communication.
    

2. Mute When Not Speaking: Please keep your microphone muted when you are not speaking to minimize background noise and avoid disruptions.
    

3. Participate Actively: Active participation is expected during class. This includes responding to questions, engaging in activities, and collaborating with classmates.
    

4. Choose a Quiet, Conducive Environment: Learners should join classes from a quiet, well-lit space that supports focused learning, free from distractions.
    

7) Recording Policy
Please note that video recording, audio recording, and taking screenshots during class sessions are strictly prohibited. Sharing of learning materials from the school is not allowed as well.

From time to time, screenshots or brief recordings of classes may be taken by the instructor or staff for promotional or internal training purposes. These may be shared on the company’s official platforms (e.g., website, social media, or newsletters).

• Prior consent will always be requested before any screenshot or recording is used.
   

• No names, faces, or personal information will be shared publicly without the participant’s explicit permission.
   

• If you do not wish to appear in any materials, you may opt out at any time by informing your instructor or our team at dcecnc@delacruz-jp.com.
   

8) Termination
Should you wish to withdraw from the school, please notify us at least two weeks in advance. No refunds will be provided for any premature termination.